If an item could not be delivered for any reason, the item would be sent back to the indicated return address.
The following are common reasons for items returned to sender:
- The address does not exist or is incorrect/insufficient.
- The addressee has moved without providing a forwarding address.
- The item is refused by the addressee.
Please recheck your shipping address in the confirmation email before reaching out to us:
If the shipping address is correct, please Contact Us and we’ll do our best to get this sorted for you.
If the shipping address is incorrect, we request a re-shipping fee to resend your order. It may take time for the re-delivery process.