Order Problem(s)
We’re very sorry to hear that there’s been a mix-up. Please contact our support team by clicking HEREwith your order ID and pictures of the following: I...
Tue, 15 Mar, 2022 at 3:27 AM
We're sorry you received a parcel with damaged/broken/defective items! We pride ourselves on using good-quality packing materials to keep things protect...
Tue, 15 Mar, 2022 at 3:27 AM
Please check your tracking confirmation email or order packing slip to ensure items are not arriving in separate shipments. If your missing item was ship...
Tue, 15 Mar, 2022 at 3:27 AM
If the item received doesn't match the description, you should follow the steps below: Compare the items you received to the description on the produc...
Tue, 15 Mar, 2022 at 3:27 AM
We will do partial shipping for your order in the following conditions: Items are in different warehouses. Different item preparing time. Weight limit o...
Tue, 15 Mar, 2022 at 3:28 AM